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This website https://www.pharmacycongress.org.sg (herein referred to as the “Website”) is owned by the Pharmaceutical Society of Singapore (PSS). Reference to this Website includes but is not limited to the information, text, images, links, sound, graphics and video sequences displayed (herein referred to as the “Materials”).
All access to any area of the Website is governed by the Terms of Use below and our Privacy Policy. By accessing or using this Website and any pages thereof, you indicate your agreement to be bound by these Terms of Use. If you do not agree to any part of these Terms of Use, you should cease to access and not use this Website or any pages therein.
1. No Warranty for the Website and/or the Materials
1.1 All information contained in this Website and the Materials is for informational purposes only and is to be used at your own risk. We do not accept any responsibility for any reliance by you on the information contained in this Website and the Materials.
1.2 This Website and the Materials are provided “as is”, “as available” and as a general information source only. We do not warrant the accuracy, adequacy or completeness of this Website and/or the Materials and expressly disclaims liability for errors or omissions. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the Website and/or Materials.
1.3 All External Data provided by external parties are on an “as is” and “as available” basis. We are not responsible for the availability of, or any inaccuracies, errors or omissions in such External Data. Use of External Data may be subject to terms and conditions imposed by the external parties.
1.4 We do not warrant that the Website or any of the Materials will be provided
uninterrupted or error-free or that any identified defect will be corrected; further, no warranty is given that this Website and the Materials are free from any virus or other malicious, destructive or corrupting code, programme or macros.
2. Exclusion of Liability (General Disclaimer)
2.1 We shall in no event be liable for any damages, losses or expenses including without limiting, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:
a) any access, use or the inability to access or use this Website, or reliance on the Materials and/or any information;
b) any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; and
c) any use of or access to any other website linked to this Website,
even if PSS or its agents or employees are advised of the possibility of such damages, losses and/or expenses. Any hyperlinks to other websites are not an endorsement or verification of such websites, and such websites should only be accessed at the user’s own risks. This exclusion clause shall take effect to the fullest extent permitted by law.
3. Intellectual Property and Restriction on use of Materials
3.1 All intellectual property and rights, including all materials and images, graphics, images, logos, audio and video on this Website are owned by the PSS. You may not reproduce, republish, upload, post, transmit, or distribute in any way any materials from this Website without the prior written permission of the PSS. You may, however, download one copy of the material on a single computer for your own personal domestic and/or non-commercial use only, provided you keep intact all accompanying copyright and other proprietary notices.
4. Online Purchase and Payment
4.1 Online payment for membership or products can be made by users with a credit card through on-line payment to the PSS office. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. In the event that you have made an accidental purchase by keying in your personal information and/or you have changed your mind, we will not be responsible for refunding you any monies
4.2 No refund shall be given by PSS, under the following circumstances:
a) Purchase of online products.
b) Complaints to PSS (from users) that the systems were slow and unreliable during payment transaction. Technical matters are exempted under these terms of use.
c) Unable to get print-out for purchased products (service recovery for this is to resend digital copy for customer)
d) Users claim that their account was ‘hacked or cracked into’ illegally by any other third parties, resulting in unintentional purchases.
5. Your Membership Account
5.1 As member of the PSS, if you use this Website, you shall be responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
6. Applicable Law and Jurisdiction
6.1 The Terms of Use of the Website shall be governed in all respects by the laws of the Republic of Singapore and the courts of the Republic of Singapore will have exclusive jurisdiction in case of any dispute.
7. Disputes
7.1 Any dispute relating to your visit to Website, Materials, products or products purchased through the Website shall be subject to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate PSS’s intellectual property rights.
7.2 In the event that you have deemed to have in any manner violated or threatened to violate PSS’s intellectual property rights, we may seek injunctive or other appropriate relief in any state and you consent to exclusive jurisdiction and venue in such courts.
7.3 Arbitration under this agreement shall be conducted under the rules then prevailing of the Singapore International Arbitration Centre. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise
8. Site Policies, Membership, Modification, and Severability
8.1 We reserve the right to make changes to the Website, policies and these Terms of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that only that term shall be deemed severable, and shall not affect the validity and enforceability of any remaining Terms of Use
Mr Reuben Ong
Vice President, Business Unit Healthcare, Singapore
DKSH Singapore Pte Ltd
Bio
Reuben Ong is currently the Vice President, Business Unit Healthcare for Singapore. He currently sits on the Board of Directors and is the Chairperson of Supply Chain Committee in SAPI.
Reuben first joined DKSH as General Manager where he led the Healthcare Alliance Team in Singapore and produced notable achievements during his tenure.
Prior to DKSH, Reuben held various positions at Takeda Pharmaceuticals where he became the Country Head for Singapore and led multiple commercial activities, and drove strategic growth.
With footprints all across the healthcare industry, Reuben brings with him more than seventeen years of healthcare experience where he took on several leadership positions including operations, product management, and commercial excellence.
Education
Reuben Ong has MBA in Business Management and Marketing from Rutgers Business School, The State University of New Jersey, United States, where he graduated as a Valedictorian. He also holds a bachelor’s degree with honors in Mechanical Engineering from National University of Singapore (NUS).
Ms Elaine Poon Siew Yan
Academy Director
Big Caring Group
Bio
As a passionate advocate for the growth and transformation of community pharmacists, Ms Elaine Poon specialize in empowering professionals to step beyond traditional roles and embrace their full potential as healthcare leaders. With a strong foundation in pharmacy practice and a deep commitment to mentoring, she help pharmacists shift perspectives, build confidence, and cultivate the leadership skills needed to thrive in today’s evolving healthcare landscape.
Her mission is to guide pharmacists through personal and professional development journeys-unlocking new opportunities, increasing their impact within the community, and reigniting purpose in their careers. Whether through one-on-one coaching, group workshops, or leadership training, she is here to support, challenge, and inspire those ready to lead with clarity and compassion.Let’s transform pharmacy -starting with the people who make it matter.
Ms. Elaine Poon is currently the Academy Director, Big Caring Academy Sdn Bhd. She was recently appointed to be a Council Member of Malaysia Pharmacy Society (MPS) 2025-27. She is also one of the Board Members of Lembaga Farmasi Malaysia, January 2026-29. Besides, She is also a Licensed NLP Trainer & Coach as well as ICF Professional Coach.
Ms Nurhaziqah Binte Mahmud
Senior Pharmacy Technician
Guardian Health & Beauty
Bio
Nurhaziqah is a Senior Pharmacy Technician with extensive experience in pharmacy operations, workforce development, quality improvement, and professional leadership. She graduated with a Bachelor of Science (Pharmaceutical Science) in 2017 and is the recipient of the retail Excellent Service Award (EXSA) and Excellent Pharmacy Technician Award, recognising her commitment to patient care and service excellence in pharmacy practice.
Passionate about advancing the pharmacy technician profession, Nurhazigah serves as a Head Trainer and mentor for pharmacy technician trainees and contributed to quality improvement as an Internal Auditor. She also represents Guardian as the Pharmacy Technician Lead in the Pharmacy Technician Lead-Chief Pharmacist (PTL-CP) network, collaborating with Chief Pharmacists and pharmacy technician leaders across Singapore to share best practices, strengthen professional frameworks, and drive initiatives that enhance the competencies and professional development of pharmacy technicians.
Beyond her workplace, Nurhaziqah is an active member of the Pharmaceutical Society of Singapore (PSS) Scientific Committee, Head of Sponsorship for the Pharmacy Technician Community of Practice (PT COP), and Singapore’s representative to the International Pharmaceutical Federation (FIP) Pharmacy Technician Advisory Committee (PTAC), contributing to national and international efforts to advance the profession.
Committed to developing future healthcare professionals, Nurhazigah volunteers as a career speaker, serves as a mentor under Mentoring SG at Temasek Polytechnic, and was a judge for the Temasek Polytechnic Hackathon (2024-2025). She also supports environmental sustainability through kayaking clean-up initiatives to remove litter from Singapore’s waterways.
Through leadership, education, advocacy, and community service, Nurhaziqah is dedicated to empowering the pharmacy workforce and advancing patient-centred care both nationally and internationally.
Dr Vivianne Shih
Specialist Pharmacist
National Cancer Centre Singapore
Bio
Dr Vivianne Shih is the Immediate Past President of the Pharmaceutical Society of Singapore (PSS), as well as Chair of the SingHealth Duke-NUS Centre for Global Pharmacy and a Specialist Pharmacist at the National Cancer Centre Singapore (NCCS). She holds both a Doctor of Pharmacy and a Bachelor of Science (Pharmacy) Honours degree from the National University of Singapore, and is US Board Certified in Pharmacotherapy and Oncology.
As Clinical Service Lead for the Pharmacy Department at NCCS, Dr Shih has been instrumental in establishing clinical oncology pharmacy services. Her contributions have been recognised with several accolades, including the SingHealth Allied Health Professional Clinical Champion Award in 2021, and the PSS Professor Lucy Wan Outstanding Pharmacist of the Year award in 2025.
Dr Shih is a Clinical Assistant Professor at Duke-NUS Medical School and serves as Residency Programme Director for the National Pharmacy Residency Programme R2 (Oncology). In 2024, she received the National Pharmacy Residency Programme Outstanding Faculty Award. She is also actively involved in the training of Registrars and Medical Officers from the Division of Medical Oncology at NCCS, and in 2025 was presented with the Residency in SingHealth Excels (RISE)-Partners in Education Award.
Dr Kalisvar Marimuthu
Clinical Director, Department of Infection Prevention and Control
Tan Tock Seng Hospital and National Centre for Infectious Diseases
Bio
Adjunct Assistant Professor Kalisvar Marimuthu is a Senior Consultant in Infectious Diseases and Infection Prevention and Control (IPC) at the National Centre for Infectious Diseases (NCID) and Tan Tock Seng Hospital (TTSH), Singapore. He is Chair of the National Infection Prevention and Control Committee (NIPC) and Deputy Clinical Director of TTSH’s Department of Infection Prevention and Control (DIPC). He also serves as a Senior Consultant for IPC with Singapore’s Ministry of Health and the Communicable Diseases Agency. He is Co-Chair of the World Health Organization (WHO) guideline development group on IPC for respiratory pathogens of pandemic potential. His primary research interests focus on the transmission dynamics of emerging infectious diseases and multidrug-resistant organisms (MDROs), as well as de implementation and sustainability in IPC.